Shipping & Payment methods

Shipping

Within Germany

The outbound shipping within Germany is free of charge. The delivery takes place via DHL. Orders are usually shipped within 24 hours after confirmed receipt of payment, deviating it can also come to a processing time of 1-3 days. If the payment reaches us before 12 noon, then the shipment is possible on the same day. All shipments are delivered insured. The exact shipping costs will be displayed during the checkout process.

Returns and exchanges

Each return must be sent back to us within 14 days of receipt of the shipment at our expense. A flat-rate fee will be charged for each return, which the customer must pay. The return shipment must be sent back to us insured (with shipment number!) via a shipping service provider of your choice (DHL, Hermes, DPD, UPS). The exact shipping costs for an insured parcel shipment, please refer to the prices of your shipping service provider of choice.

Please send the return to: 

Hut Styler, Spandauer Str. 27, 10178 Berlin.

Please keep the deposit receipt you receive from the post office until we have refunded the corresponding amount.

For customers from the EU (European Union) and non-EU

1) Zone: Austria, France, Netherlands, Denmark, Poland, Luxembourg, Czech Republic, Belgium, Monaco, Sweden, Slovenia, Switzerland, Liechtenstein.

The outbound shipping for orders to the above countries costs € 4.90 (per 1kg shipment). Each additional kg costs € 0.70 surcharge. Delivery is made via DHL. Orders are usually shipped within 24 hours after confirmed receipt of payment. Deviating orders may take 1-3 days to be processed. Transport time on average without processing time 4-7 working days. If the payment reaches us before 12 noon, the shipment is possible on the same day. All shipments are delivered insured. The exact shipping costs will be displayed during the checkout process. 

Every return shipment must be sent back to us within 14 days of receipt of the shipment at your expense. A flat-rate fee will be charged for each return, which must be paid by the customer. The return shipment must be sent back to us insured (with shipment number!) via a shipping service provider of your choice (DHL, UPS or others). The exact shipping costs for an insured parcel shipment can be found in the prices of the shipping service provider of your choice.

Please send the return to:

Hut Styler, Spandauer Str. 27, 10178 Berlin, Germany.

Please keep the deposit receipt you receive from the post office until we have refunded the corresponding amount.

For 2) Zone: Hungary, Italy, Slovakia, Slovenia, Spain, San Marino, Andorra, United Kingdom and 3) Zone: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

The outbound shipping for orders to the above countries costs € 5.50 (per 1kg shipment). Each additional kg costs € 0.80 surcharge for 2) zone countries. For countries from 3) zone 1,00 € per additional kilo. Delivery is made via DHL. Orders are usually shipped within 24 hours after confirmed receipt of payment. Deviating orders may take 1-3 days to be processed. Transport time on average without processing time 4-7 working days. If the payment reaches us before 12 noon, the shipment is possible on the same day. All shipments are delivered insured. The exact shipping costs will be displayed during the checkout process.

Every return shipment must be sent back to us within 14 days of receipt of the shipment at your expense. A flat-rate fee will be charged for each return, which must be paid by the customer. The return shipment must be sent back to us insured (with shipment number!) via a shipping service provider of your choice (DHL, UPS or others). The exact shipping costs for an insured parcel shipment can be found in the prices of the shipping service provider of your choice. 

Please send the return to:

Hut Styler, Spandauer Str. 27, 10178 Berlin, Germany.

Please keep the receipt you receive from the post office until we have refunded the corresponding amount.

Payment methods

In our shop, the following methods of payment are generally available to you:

Prepayment If you choose payment in advance, we will inform you of our bank details in a separate e-mail and deliver the goods after receipt of payment. 

Credit card

You enter your credit card details in the order process. Your card will be charged immediately after placing the order.

SEPA

direct debit When you place your order, you give us a SEPA direct debit mandate. We will inform you of the date of the debit at least one bank business day in advance (so-called prenotification). A bank business day is any working day with the exception of Saturdays, national public holidays and the 24th and 31st of December each year. The account will be debited after the goods have been dispatched.

PayPal

In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions in the order process. PayPal may offer further payment modalities in the customer account to registered PayPal customers who have been selected according to their own criteria. However, we have no influence on the offer of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account.

Stripe, Inc.
Stripe Germany GmbH

Stripe Deutschland GmbH, with its registered office in Munich, is entered in the commercial register with the legal form of a limited liability company. The company is registered at the local court 80333 Munich under the commercial register number HRB 214074. The company is economically active.

Sofort by Klarna

In order to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions in the order process.

giropay / paydirekt

In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M ("giropay" or "paydirekt") we offer the payment methods giropay and paydirekt.

giropay

In order to pay the invoice amount via giropay, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions in the order process.

paydirekt

In order to be able to pay the invoice amount via paydirekt, you must have a bank account activated for online banking, be registered with paydirekt, legitimise yourself with your access data and confirm the payment instruction.

Google pay

Google Ireland Limited, Gordon House, barrow Street, Dublin 4, Ireland. Tel: +35515431000 Fax: +35316865660, Email: support-deutschland@google.com Google Ireland Limited is a company incorporated and registered under the laws of Ireland. Registration number: 368407. VAT ID No.: IE6388047V (https://www.google.de/contact/impressum.html)

Apple pay

Apple Distribution, International Ltd, Holyhill Industrial Estate, Holyhill, Cork, Republic of Ireland contactus.de@euro.apple.com Registration number: 470672, registered with the Registrar of Companies in Ireland. VAT number: DE279463621, Authorised representative: Cathy Kearney, Website Hosting Service Provider. Apple, One Apple Park way, Cupertino, CA 95014, 1 408 996-1010

Klarna

In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna") we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stipulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will find further information on the respective payment option and in the order process.